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TotalDesk Helpdesk Solution

by Codecanyon (opens in a new tab)

Version 1.8.1 Released 387 B

TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!

TotalDesk Helpdesk Solution

About TotalDesk Helpdesk Solution

TotalDesk Helpdesk Solution is a comprehensive plugin designed to streamline customer support for WordPress websites. It addresses the challenges of managing support tickets, inquiries, and customer interactions in one centralized platform. Businesses of all sizes can benefit from this solution, enhancing their customer service capabilities and improving response times.

Key Features

Ticket Management System: Organize and prioritize support requests efficiently.

Customizable Email Notifications: Keep customers informed with tailored email alerts for ticket updates.

User-Friendly Dashboard: Access all support tickets and customer interactions from a single, intuitive interface.

Multi-User Support: Allow multiple agents to manage tickets and collaborate on responses.

Knowledge Base Integration: Provide customers with self-service options through a built-in knowledge base.

Reporting and Analytics: Gain insights into support performance with detailed reports and metrics.

Custom Fields: Capture essential information by adding custom fields to support tickets.

Compatibility with Popular Themes: Ensure seamless integration with a wide range of WordPress themes.

Installation & Usage

To install TotalDesk Helpdesk Solution, simply download the plugin from your WordPress dashboard or from the GPLReal website. Upload the plugin file, activate it, and follow the setup wizard to configure your helpdesk settings. This plugin is fully compatible with the latest versions of WordPress.

GPLReal offers the complete premium version of TotalDesk Helpdesk Solution at a significantly reduced price. All features are unlocked, updates are included, and you can use it on as many sites as you need under GPL.

Frequently Asked Questions

What does TotalDesk Helpdesk Solution do?

TotalDesk Helpdesk Solution is a plugin that enables WordPress users to manage customer support inquiries through a ticketing system, facilitating better communication and organization of support requests.

Is TotalDesk Helpdesk Solution compatible with WooCommerce?

Yes, TotalDesk Helpdesk Solution is compatible with WooCommerce, allowing you to manage support tickets related to customer orders and inquiries seamlessly.

How do I set up TotalDesk Helpdesk Solution on my WordPress site?

To set up TotalDesk Helpdesk Solution, download the plugin, upload it to your WordPress site via the Plugins section, activate it, and follow the configuration steps provided in the setup wizard to get started.

Can I use TotalDesk Helpdesk Solution with Elementor?

Yes, TotalDesk Helpdesk Solution is compatible with Elementor, enabling you to create custom layouts for your helpdesk pages using the Elementor page builder.

What is included when downloading TotalDesk Helpdesk Solution from GPLReal?

When you download TotalDesk Helpdesk Solution from GPLReal, you receive the complete premium version with all features unlocked. Your download includes automatic update notifications and the file can be used on unlimited websites under the GPL license.

How do I update TotalDesk Helpdesk Solution?

Updates are delivered by GPLReal through automated email notifications as soon as a new version is available, ready for you to install on your site. Gladiator members enjoy fully automated updates and priority access to all products and new versions.

Are the files of TotalDesk Helpdesk Solution secure?

Yes. All files are original and fully GPL-compliant. Due to the unpredictable nature of the WordPress ecosystem, we scan every file and every new version with multiple security tools. You are also welcome to verify the files yourself on VirusTotal.com before installation.

Browse more WordPress Plugins on GPLReal.

Questions about this product

What you get

  • Ticket Management System: Organize and prioritize support requests efficiently.
  • Customizable Email Notifications: Keep customers informed with tailored email alerts for ticket updates.
  • User-Friendly Dashboard: Access all support tickets and customer interactions from a single, intuitive interface.
  • Multi-User Support: Allow multiple agents to manage tickets and collaborate on responses.
  • Knowledge Base Integration: Provide customers with self-service options through a built-in knowledge base.
  • Reporting and Analytics: Gain insights into support performance with detailed reports and metrics.
  • Custom Fields: Capture essential information by adding custom fields to support tickets.
  • Compatibility with Popular Themes: Ensure seamless integration with a wide range of WordPress themes.

Requirements

Requirement
WordPress 6.0 or newer
Requirement
PHP 8.1 or newer
Requirement
MySQL 5.7 / MariaDB 10.3 or newer
Download size
387 B
Licence
GNU General Public License

Release history

Every build we have archived, with its own scan result.

1 version