Frequently asked questions

Yes. Nearly everything we distribute is licensed under the GNU General Public Licence, which expressly permits redistribution, including commercially. You are paying us for sourcing, verification, scanning, hosting and support — not for the software licence, which the GPL already gives you for free. Our GPL notice explains exactly what you are buying.

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A single purchase gives you one product, the current release, and updates for a fixed period. A membership unlocks the entire catalogue for as long as it is active, up to a daily download limit that depends on your plan.

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Yes. The GPL places no limit on the number of installations, and neither do we.

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Yes, within 14 days. Our refund policy sets out the cases where we may decline, such as bulk-downloading the catalogue and then asking for money back.

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The number of separate archives you can download in a calendar day on your plan. It resets at midnight UTC. Re-downloading the same file counts each time, so grab it once and keep it.

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Downloads pause until the limit resets, and the site tells you how long that is. Your access is not affected and nothing is lost. Upgrading raises the limit immediately.

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Every link is signed and short-lived, and tied to your account. That stops links being shared or hot-linked, which is what keeps the service affordable for people who actually pay.

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Yes. Archives are redistributed unmodified, with the author's licence and copyright notices intact. We do not strip licence checks or inject code. Every archive is malware-scanned and you can view the scan result on the product page.

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A single purchase includes updates for the period stated on that product page. You can extend that to lifetime updates at checkout. An active membership includes every update while it is active.

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Files you already downloaded remain yours — the GPL guarantees that and we would not claim otherwise. What stops is the service: new downloads and new versions. Renewing restores it.

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No. Author update servers are their service, not ours, and a product obtained here will not authenticate against them. We publish updates ourselves and our auto-updater plugin pulls them for you.

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We aim to publish within a few days of an author's release. The changelog shows exactly what changed and when, for every product.

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No, and you should not contact them about a product obtained here. Your support relationship is with us. We can help with installation, configuration and problems with the archive itself.

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Tell us. If the archive is faulty or is not what we described, we will fix it or refund you. If it is a compatibility issue with your particular setup, we will help you diagnose it, though we cannot promise every product works with every theme and plugin combination.

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Yes. Members can request additions, and higher tiers go into a priority queue. We check licence provenance before listing anything, so some requests will be declined with an explanation.

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No. One account is for one person or organisation. We monitor for credential sharing and unusual download patterns, and accounts that share are suspended. If you need access for a team, talk to us.

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From your account settings, in one click, at any time. You keep access until the end of the period you have already paid for, and we do not ask you to email anyone to do it.

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Yes, at any time. Upgrades take effect immediately with the remaining value of your current plan credited. Downgrades take effect at your next renewal.

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