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Plugin

SupportCandy – Workflows

by Supportcandy (opens in a new tab)

Version 3.1.3 Released 390 B

SupportCandy Workflows is the go-to tool for streamlining customer support chores. It automates repetitive tasks, allowing your staff to stay organized and efficient. The user-friendly interface allows you to effortlessly set up triggers and actions, ensuring that issues are handled quickly and accurately.

SupportCandy – Workflows

About SupportCandy – Workflows

SupportCandy – Workflows is a versatile WordPress plugin designed to streamline your customer support processes. It addresses the challenge of managing support tickets efficiently, allowing businesses to automate workflows and improve response times. This plugin is ideal for businesses of all sizes that rely on customer support to enhance user satisfaction and retention.

Key Features

Automated ticket assignment to agents based on predefined rules, ensuring prompt responses.

Customizable workflow templates that allow you to tailor processes to your specific needs.

Integration with popular email services for notifications and updates directly to your inbox.

Support for multiple ticket statuses, enabling better tracking of customer inquiries.

Detailed reporting and analytics to monitor support team performance and ticket resolution times.

Seamless integration with other SupportCandy plugins for enhanced functionality.

User-friendly interface that simplifies the management of support tickets for both agents and customers.

Installation & Usage

To install SupportCandy – Workflows, download the plugin from GPLReal and upload it to your WordPress site via the Plugins menu. Once activated, you can configure the settings to suit your support workflow needs. This plugin is compatible with the latest versions of WordPress.

Get the full premium version of SupportCandy – Workflows on GPLReal at a fraction of the original price. Your purchase includes automatic updates, access to all premium features, and is fully GPL licensed for unlimited site usage.

Frequently Asked Questions

What does SupportCandy – Workflows do?

SupportCandy – Workflows is a plugin that automates and manages customer support ticket workflows, allowing businesses to enhance their support efficiency and improve customer satisfaction.

Is SupportCandy – Workflows compatible with WooCommerce?

Yes, SupportCandy – Workflows is fully compatible with WooCommerce, allowing you to manage support tickets related to your online store effectively.

How do I set up SupportCandy – Workflows on my WordPress site?

To set up SupportCandy – Workflows, upload the plugin file through the WordPress dashboard under Plugins. After activation, navigate to the settings page to customize your workflow preferences according to your support process.

Does SupportCandy – Workflows work with Elementor?

Yes, SupportCandy – Workflows works well with Elementor, enabling you to create custom support pages and forms that integrate with your ticketing system.

What is included when downloading SupportCandy – Workflows from GPLReal?

When you download SupportCandy – Workflows from GPLReal, you receive the complete premium version with all features unlocked. Your download includes automatic update notifications and the file can be used on unlimited websites under the GPL license.

How do I update SupportCandy – Workflows?

Updates are delivered by GPLReal through automated email notifications as soon as a new version is available, ready for you to install on your site. Gladiator members enjoy fully automated updates and priority access to all products and new versions.

Are the files of SupportCandy – Workflows secure?

Yes. All files are original and fully GPL-compliant. Due to the unpredictable nature of the WordPress ecosystem, we scan every file and every new version with multiple security tools. You are also welcome to verify the files yourself on VirusTotal.com before installation.

Browse more WordPress Plugins on GPLReal.

Questions about this product

What you get

  • Automated ticket assignment to agents based on predefined rules, ensuring prompt responses.
  • Customizable workflow templates that allow you to tailor processes to your specific needs.
  • Integration with popular email services for notifications and updates directly to your inbox.
  • Support for multiple ticket statuses, enabling better tracking of customer inquiries.
  • Detailed reporting and analytics to monitor support team performance and ticket resolution times.
  • Seamless integration with other SupportCandy plugins for enhanced functionality.
  • User-friendly interface that simplifies the management of support tickets for both agents and customers.

Requirements

Requirement
WordPress 6.0 or newer
Requirement
PHP 8.1 or newer
Requirement
MySQL 5.7 / MariaDB 10.3 or newer
Download size
390 B
Licence
GNU General Public License

Release history

Every build we have archived, with its own scan result.

1 version