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Plugin

SupportCandy – Automatic Close Ticket

by Supportcandy (opens in a new tab)

Version 3.1.2 Released 398 B

Complete control over the warning email and the amount of days before tickets close automatically.

SupportCandy – Automatic Close Ticket

About SupportCandy – Automatic Close Ticket

SupportCandy – Automatic Close Ticket is a WordPress plugin designed to enhance your customer support experience by automatically closing tickets after a specified period of inactivity. This solution is ideal for businesses that want to streamline their support process and reduce the clutter of unresolved tickets. By using this plugin, support teams can focus on active issues, improving overall efficiency and customer satisfaction.

Key Features

Automatic ticket closure based on customizable inactivity timeframes.

Option to notify users via email before closing their tickets.

Integration with SupportCandy ticketing system for seamless functionality.

Ability to set different closure rules for various ticket statuses.

Comprehensive logging of closed tickets for record-keeping.

User-friendly settings interface for easy configuration.

Compatible with the latest WordPress versions and themes.

Regular updates to ensure compatibility and security.

Installation & Usage

To set up SupportCandy – Automatic Close Ticket, simply download the plugin from GPLReal and upload it to your WordPress site through the plugin management section. Once activated, you can configure the settings to define your ticket closure preferences. This plugin is compatible with all WordPress installations.

Get the full premium version of SupportCandy – Automatic Close Ticket on GPLReal at a fraction of the original price. Your purchase includes automatic updates, access to all premium features, and is fully GPL licensed for unlimited site usage.

Frequently Asked Questions

What does SupportCandy – Automatic Close Ticket do?

SupportCandy – Automatic Close Ticket automates the process of closing support tickets that have not received any activity over a specified time period, helping to keep your support system organized and efficient.

Is SupportCandy – Automatic Close Ticket compatible with other SupportCandy plugins?

Yes, SupportCandy – Automatic Close Ticket is designed to work seamlessly with other SupportCandy plugins, enhancing the overall functionality of your support system.

How do I set up SupportCandy – Automatic Close Ticket on my WordPress site?

To set up SupportCandy – Automatic Close Ticket, download the plugin from GPLReal, go to your WordPress admin panel, navigate to Plugins, and upload the downloaded file. After activation, you can customize the settings to suit your needs.

Is SupportCandy – Automatic Close Ticket compatible with WooCommerce?

Yes, SupportCandy – Automatic Close Ticket is compatible with WooCommerce, allowing you to manage customer support tickets related to WooCommerce transactions effectively.

What is included when downloading SupportCandy – Automatic Close Ticket from GPLReal?

When you download SupportCandy – Automatic Close Ticket from GPLReal, you receive the complete premium version with all features unlocked. Your download includes automatic update notifications and the file can be used on unlimited websites under the GPL license.

How do I update SupportCandy – Automatic Close Ticket?

Updates are delivered by GPLReal through automated email notifications as soon as a new version is available, ready for you to install on your site. Gladiator members enjoy fully automated updates and priority access to all products and new versions.

Are the files of SupportCandy – Automatic Close Ticket secure?

Yes. All files are original and fully GPL-compliant. Due to the unpredictable nature of the WordPress ecosystem, we scan every file and every new version with multiple security tools. You are also welcome to verify the files yourself on VirusTotal.com before installation.

Browse more WordPress Plugins on GPLReal.

Questions about this product

What you get

  • Automatic ticket closure based on customizable inactivity timeframes.
  • Option to notify users via email before closing their tickets.
  • Integration with SupportCandy ticketing system for seamless functionality.
  • Ability to set different closure rules for various ticket statuses.
  • Comprehensive logging of closed tickets for record-keeping.
  • User-friendly settings interface for easy configuration.
  • Compatible with the latest WordPress versions and themes.
  • Regular updates to ensure compatibility and security.

Requirements

Requirement
WordPress 6.0 or newer
Requirement
PHP 8.1 or newer
Requirement
MySQL 5.7 / MariaDB 10.3 or newer
Download size
398 B
Licence
GNU General Public License

Release history

Every build we have archived, with its own scan result.

1 version